![]() To resolve this problem, install Remote Desktop Connection 6.0. This issue occurs because a Windows 10-based computer cannot provide a Remote Assistance connection to a Windows Server-based computer that is configured to require FIPS-compatible encryption. After making sure that you are logged on to the network, try connecting to the server again. When you try to connect from a Windows 10-based client to a Terminal Services server, the connection may not succeed, and you may receive the following error message:īecause of a security error, the client could not connect to the terminal server. A Windows Server-based server that has the encryption level set to FIPS Compliant cannot allow Remote Assistance connections from a computer that is running Windows 10. ![]() Microsoft has added the FIPS Compliant setting to the options for Terminal Services encryption levels in Windows Server. This article provides workarounds for an issue where Remote Assistance connection to a Windows Server-based server that has FIPS encryption doesn't work.Īpplies to: Windows Server 2016, Windows Server 2012 R2 Original KB number: 811770 Symptoms
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